Maintenance Can Be A Drag
Application maintenance can be a burden on both the budget, and the morale of the team, but it is a necessary part of doing business. It’s expensive because it forces some of the most talented people to work on the least challenging areas of the business. Maintenance related activities often interrupt the flow of the normal work day, putting the company in a reactionary ‘fire-fight’ that directly impacts important projects. It occupies staff time with activities that prevent them from working on strategic initiatives that improve products and grow business.
Laganella Consulting Group has helped company’s reduce maintenance related expenses by more than 50%, without a sacrifice in service. With 24 hour turnaround as the norm for non-mission critical issues, LCG can free up your staff to focus on the most important aspects of your business.
Case Study
Problem: A client used a team of 28 domestic developers to support 7 different versions of the same product.
Solutions: Outsourcing maintenance of the 5 oldest version to LCG allowed a domestic team of 12 to focus on strategic product development, and reduced costs. LCG showed the client how modernizing two of the applications could allow them to be merged reducing support demands.
Result: New global staff size = 20 |
With maintenance and support packages starting as low as 20 hours per month companies often can get leverage LCG on a part or full-time basis. Consider the sample pricing comparison below which is based on a junior level full time employee performing support at a nominal, fully weighted hourly rate, of $65/hr :
